Terms & Conditions

Last updated: June 2026

These Terms & Conditions apply to the use of this website and to any enquiry, reservation, purchase or service provided by OG Prestige LTD.

By using our website, contacting us, placing a deposit, reserving a vehicle, arranging finance, purchasing a vehicle, or using our services, you agree to these Terms & Conditions.

1. About OG Prestige

OG Prestige LTD is a UK-based vehicle sales business offering a range of used vehicles, including prestige vehicles, specialist vehicles, vans, 4x4s and selected quality used cars.

Business Name: OG Prestige LTD
Company Number: 15454732
Registered Office: 4, The Capricorn Centre, Cranes Farm Road, Basildon, Essex, SS14 3JJ
Email: [email protected]

Our showroom operates by appointment only. The full showroom address may be provided to customers upon genuine enquiry or confirmed appointment.

2. Website Information

We aim to ensure all information on our website is accurate and up to date. However, vehicle details, prices, mileage, specifications, images, availability and descriptions may occasionally contain errors or omissions.

All vehicle information is provided in good faith and should be checked and confirmed before purchase. We recommend customers inspect the vehicle, review all documentation and ask any questions before committing to purchase.

Images may be for illustration purposes and may not always show every detail, mark, feature or item included with the vehicle.

3. Vehicle Descriptions

All vehicles are used unless clearly stated otherwise. As used vehicles, they may show signs of age, mileage, wear and previous use.

Vehicle descriptions are based on the information available to us at the time of advertising, including documentation, vehicle history checks, inspections, previous owner information and our own assessment.

The exact specification, features and condition of each vehicle should be confirmed before purchase. It is the customer’s responsibility to satisfy themselves that the vehicle meets their requirements before proceeding.

4. Pricing

All prices are displayed in pounds sterling. Prices may be changed or withdrawn at any time without prior notice.

Unless otherwise stated, advertised prices do not include road tax, insurance, delivery, additional warranty upgrades, finance charges, or any optional extras.

Where VAT applies, this will be clearly stated where possible. Customers should confirm the VAT status of any vehicle before purchase.

5. Vehicle Availability

All vehicles are offered subject to availability and may be withdrawn from sale at any time.

A vehicle is not secured until a deposit or reservation payment has been received and accepted by OG Prestige LTD.

We reserve the right to refuse, cancel or refund a reservation or deposit where necessary, including where a vehicle has been advertised incorrectly, sold, withdrawn, damaged, or is no longer available.

6. Deposits and Reservations

A deposit may be required to reserve a vehicle, remove it from sale, arrange preparation, or hold it for an agreed period.

All deposits are non-refundable once received and accepted by OG Prestige LTD.

By paying a deposit, the customer acknowledges that the vehicle may be removed from sale, advertising may be paused, other enquiries may be declined, and preparation or administration may begin.

Deposits are non-refundable where:

The customer changes their mind
The customer fails to complete the purchase
The customer fails to attend an agreed appointment
The customer provides false, incomplete or misleading information
The customer is unable to proceed with finance
The customer fails to provide required identification, proof of funds, or documents
OG Prestige LTD has incurred preparation, administration, transport, advertising, storage, or other costs
OG Prestige LTD has lost the opportunity to sell the vehicle to another customer

Where OG Prestige LTD is unable to supply the vehicle due to circumstances within our control, we will review the matter and confirm the appropriate outcome in writing.

7. Viewings and Appointments

Viewings are strictly by appointment only.

Customers may be asked to provide identification before visiting our premises, test driving a vehicle, or completing a purchase.

We reserve the right to refuse or cancel an appointment at our discretion.

Customers attending appointments are responsible for their own conduct and must follow any reasonable instructions given by OG Prestige LTD while on site.

8. Test Drives

Test drives are offered at our discretion and may be subject to:

Proof of a valid driving licence
Suitable insurance cover
Age, licence and experience checks
Weather, road or safety conditions
Vehicle availability
A member of OG Prestige LTD being present

We reserve the right to refuse a test drive at any time.

The customer may be responsible for any damage, insurance excess, fines, penalties, charges or losses caused during a test drive where applicable.

9. Vehicle Inspections

Customers are welcome to inspect vehicles before purchase and may arrange an independent inspection at their own cost, subject to our prior agreement.

Any inspection must be arranged before completion of purchase unless otherwise agreed.

Once a customer proceeds with the purchase, they confirm they have had the opportunity to inspect the vehicle, review the documentation, ask questions and satisfy themselves as to the vehicle’s condition and suitability.

10. Payment

Payment must be made in full before a vehicle is released.

We may accept payment by bank transfer, finance settlement, card payment, or other agreed method.

Funds must be cleared before collection, delivery or handover.

We reserve the right to request identification, proof of funds, address verification, or any other information required for fraud prevention, anti-money laundering, finance, legal or compliance purposes.

11. Finance

OG Prestige LTD may introduce customers to selected finance brokers, lenders or finance providers.

Finance is subject to status, affordability, underwriting, lender approval and terms and conditions.

OG Prestige LTD is not responsible for any decision made by a finance provider, broker or lender.

Where applicable, we may receive a commission or fee for introducing customers to finance providers. This will not increase the amount you pay unless clearly stated by the finance provider. Further information can be provided upon request.

Customers should ensure they understand the finance agreement, monthly payments, total amount payable, interest rate, deposit, balloon payment, mileage terms and any charges before signing.

12. Part Exchange Vehicles

OG Prestige LTD may accept part exchange vehicles at its discretion.

Any part exchange valuation is based on the information supplied by the customer and our inspection of the vehicle.

The customer must disclose any known faults, finance, accident history, mileage discrepancies, insurance write-off status, mechanical issues, warning lights, damage, missing documentation, or other relevant information.

We reserve the right to amend or withdraw a part exchange valuation if the vehicle is not as described, has undisclosed issues, or changes in condition before handover.

The customer must have legal ownership or authority to part exchange the vehicle.

13. Vehicle Collection and Delivery

Vehicles must be paid for in full before release.

Collection or delivery dates are estimates only unless confirmed in writing.

OG Prestige LTD is not responsible for delays caused by third parties, finance providers, transport companies, parts delays, vehicle preparation, documentation issues, weather, or events outside our control.

Once a vehicle has been collected or delivered, responsibility for insurance, road tax, fuel, parking, tolls, fines, penalties and safe use becomes the customer’s responsibility.

14. Warranty

Eligible vehicles may be supplied with a complimentary 3-month WarrantyWise warranty.

Warranty cover is subject to the vehicle’s age, mileage, condition, specification, eligibility and WarrantyWise terms and conditions.

Modified vehicles, specialist vehicles, classic vehicles, performance-modified vehicles, vehicles used for competition, or vehicles deemed unsuitable for warranty cover may be excluded.

Extended WarrantyWise warranty products may be available at an additional cost, depending on vehicle eligibility and the product selected.

Full warranty details, including cover levels, exclusions, claim limits, maintenance requirements and claims processes, are available directly from WarrantyWise.

15. Aftersales Support

If you experience an issue after purchase, please contact OG Prestige LTD as soon as possible and provide full details of the concern.

Customers must give OG Prestige LTD a reasonable opportunity to inspect, diagnose and, where appropriate, resolve any issue.

Customers should not authorise third-party repairs, dismantling, diagnosis or replacement parts without prior written agreement from OG Prestige LTD or the relevant warranty provider, unless in an emergency or where legally required.

Unauthorised repairs may affect warranty claims or our ability to assist.

16. Customer Responsibilities

Customers are responsible for:

Checking the vehicle is suitable for their needs
Arranging insurance before driving the vehicle
Taxing the vehicle where required
Reading all sale documents before signing
Checking finance and warranty documents carefully
Maintaining the vehicle correctly after purchase
Servicing the vehicle in line with manufacturer, warranty or reasonable maintenance requirements
Reporting any issues promptly
Using the vehicle responsibly and legally

Failure to maintain, service or use the vehicle correctly may affect warranty cover and any claim for assistance.

17. Distance and Online Sales

Where a vehicle is purchased entirely online, by telephone, or away from our business premises, additional cancellation rules may apply.

Where cancellation rules apply, customers will be provided with the relevant information in accordance with applicable law.

Where a customer views, inspects, agrees and purchases a vehicle at our premises, cancellation rights may not apply in the same way.

18. Trade Sales

Where a vehicle is sold to a business, motor trader, limited company, partnership, sole trader or person acting in the course of business, the sale may be treated as a trade sale.

Trade customers are expected to carry out their own checks, inspections and due diligence before purchase.

19. Vehicle Modifications and Specialist Vehicles

Some vehicles may be modified, specialist, classic, performance, imported, customised, converted or non-standard.

Such vehicles may require additional maintenance, specialist servicing, modified insurance or careful use.

Warranty cover may be limited or unavailable for these vehicles.

Customers must satisfy themselves that any modified, classic or specialist vehicle is suitable for their needs before purchase.

20. Limitation of Liability

OG Prestige LTD will not be liable for any loss that is not reasonably foreseeable.

We are not responsible for losses caused by misuse, neglect, poor maintenance, unauthorised repairs, third-party modifications, accidents, wear and tear, or failure to follow manufacturer or warranty requirements.

Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence or fraud.

21. Website Links

Our website may contain links to third-party websites, including finance providers, warranty providers, vehicle platforms or social media pages.

OG Prestige LTD is not responsible for the content, security, accuracy or privacy practices of third-party websites.

22. Privacy and Data Protection

We collect and process personal information in accordance with our Privacy Policy.

By contacting us, making an enquiry, arranging finance, purchasing a vehicle, or using our services, you acknowledge that your personal information may be processed as set out in our Privacy Policy.

23. Complaints

If you have a complaint, please contact us in writing using the details below.

We will aim to review your complaint fairly and respond within a reasonable timeframe.

Email: [email protected]
Address: 4, The Capricorn Centre, Cranes Farm Road, Basildon, Essex, SS14 3JJ

24. Changes to These Terms

OG Prestige LTD may update these Terms & Conditions from time to time.

The latest version will be available on our website and will apply from the date shown at the top of this page.

25. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes will be subject to the jurisdiction of the courts of England and Wales, unless applicable law provides otherwise.

26. Contact Us

If you have any questions about these Terms & Conditions, please contact:

OG Prestige LTD
Email: [email protected]
Registered Office: 4, The Capricorn Centre, Cranes Farm Road, Basildon, Essex, SS14 3JJ