Privacy Policy
Last updated: June 2026
OG Prestige LTD respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you contact us, use our website, make an enquiry, purchase a vehicle, request finance information, arrange a warranty, or otherwise deal with our business.
For the purposes of data protection law, OG Prestige LTD is the data controller of the personal information we collect and use.
Business Name: OG Prestige LTD
Email: [email protected]
Registered Office: 4, The Capricorn Centre, Cranes Farm Road, Basildon, Essex. SS14 3JJ.
Company Number: 15454732
1. Information We May Collect
We may collect and process the following types of personal information:
Your name, Contact details, including telephone number and email address.
Address details where required for vehicle purchase, finance, warranty, invoicing or legal purposes
Vehicle enquiry details
Part exchange vehicle information
Purchase and transaction details
Finance enquiry information, where you request finance assistance
Warranty enquiry or warranty registration details
Copies of documents required to complete a sale, verify identity, process finance, or meet legal obligations
Communication records, including emails, messages and call notes
Website usage information, such as IP address, device information and browsing behaviour, where collected through cookies or analytics tools
We only collect personal information where it is necessary, relevant and appropriate for the service we are providing.
2. How We Use Your Information
We may use your personal information to:
Respond to vehicle enquiries
Arrange viewings, test drives or appointments
Provide information about vehicles, pricing, part exchange and availability
Process vehicle purchases and sales documentation
Introduce you to finance providers or brokers, where requested
Arrange or register warranty products, including WarrantyWise warranty products where applicable
Deal with after-sales support, complaints or warranty-related matters
Confirm identity and prevent fraud
Maintain business, accounting and legal records
Improve our website, customer service and business processes
Send relevant updates or marketing communications, where permitted by law or where you have given consent
3. Lawful Basis for Processing
We will only use your personal information where we have a lawful reason to do so. This may include:
Contract: Where we need your information to complete a vehicle sale, respond to an enquiry, arrange a service you have requested, or take steps before entering into a contract.
Legal Obligation: Where we need to keep records for accounting, tax, legal, regulatory or fraud prevention purposes.
Legitimate Interests: Where it is necessary for the running of our business, such as responding to enquiries, managing customer relationships, improving our services, handling complaints and protecting our business.
Consent: Where you have specifically agreed to receive marketing communications or where consent is otherwise required.
You can withdraw consent at any time where we rely on consent to process your data.
4. Finance and Warranty Introductions
If you request finance assistance, we may share your details with selected finance brokers, lenders or related service providers so they can contact you or assess your finance requirements.
If you purchase or enquire about a warranty product, we may share relevant information with WarrantyWise or other warranty providers in order to arrange, register or administer the warranty.
These third parties may have their own privacy policies and may act as separate data controllers for the information they collect and process.
5. Who We May Share Your Information With
We may share your personal information with trusted third parties where necessary, including:
Finance brokers and finance providers
Warranty providers, including WarrantyWise
Payment providers and banking services
Accountants, bookkeepers and professional advisers
Legal advisers or debt recovery services, where necessary
Vehicle history, fraud prevention or identity verification providers
IT, website, email and business software providers
Delivery or transport providers, where relevant
Law enforcement, regulators, government bodies or other authorities where legally required
We do not sell your personal information to third parties.
6. How Long We Keep Your Information
We will only keep your personal information for as long as necessary for the purpose it was collected.
As a general guide:
General enquiries may be kept for a reasonable period to manage customer service and follow-up.
Customer purchase records, invoices and transaction documents may be kept for up to 7 years for accounting, tax and legal purposes.
Finance and warranty information may be kept for as long as necessary to deal with the enquiry, application, warranty period, complaint, or legal requirement.
Marketing information will be kept until you unsubscribe or withdraw your consent.
When information is no longer required, we will securely delete, destroy or anonymise it.
7. Marketing Communications
We may contact you with information about vehicles, offers, services or updates where you have requested this, where you have previously dealt with us, or where we are otherwise permitted to do so by law.
You can opt out of marketing communications at any time by contacting us using the details in this Privacy Policy or by following any unsubscribe instructions included in our messages.
8. Cookies and Website Data
Our website may use cookies or similar technologies to improve user experience, understand website traffic, monitor performance and support advertising or analytics.
Cookies may collect information such as your IP address, browser type, device information, pages visited and how you interact with our website.
You can control or disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.
9. How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, alteration or disclosure.
This includes using appropriate business procedures, secure systems, access controls and trusted service providers where required.
However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
10. Your Data Protection Rights
Under data protection law, you may have the right to:
Access the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information in certain circumstances
Ask us to restrict how we use your information
Object to certain types of processing
Withdraw consent where we rely on consent
Request transfer of your information in certain circumstances
Complain to the Information Commissioner’s Office if you are unhappy with how your data is handled
To exercise your rights, please contact us using the details set out in this Privacy Policy.
11. Third-Party Links
Our website may contain links to third-party websites, including finance providers, warranty providers, advertising platforms or social media pages.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing any personal information.
12. Complaints
If you have any concerns about how we handle your personal information, please contact us first so we can try to resolve the matter.
You also have the right to complain to the Information Commissioner’s Office, which is the UK regulator for data protection matters.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, legal obligations or data protection practices.
The latest version will be made available on our website.
14. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
OG Prestige LTD
Email: [email protected]
Registered Office: 4, The Capricorn Centre, Cranes Farm Road, Basildon, Essex. SS14 3JJ.
Company Number: 15454732